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Book part
Publication date: 5 November 2021

Nicole A. Ploeger-Lyons and Joann Keyton

Work groups and teams are common across all types of organizations. After providing both practical and scholarly definitions, this chapter examines work team processes common…

Abstract

Work groups and teams are common across all types of organizations. After providing both practical and scholarly definitions, this chapter examines work team processes common across groups (groupthink and bullying) that largely constrain group work both in and out of meetings. The chapter concludes with attention to work team evaluations (satisfaction with group process and continuity), meeting evaluations, and an overview of relational byproducts of task accomplishment.

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The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

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Book part
Publication date: 5 November 2021

Joann Keyton, Stephenson J. Beck, Marshall Scott Poole and Dennis S. Gouran

Group communication as an area of intellectual interest had its beginnings in communication pedagogy with the goal of helping students to become more effective decision makers. A…

Abstract

Group communication as an area of intellectual interest had its beginnings in communication pedagogy with the goal of helping students to become more effective decision makers. A by-product is that group decision making became and remained a central research focus for many years. In the last 20 years, group communication research has facilitated the development of theory, research methods, and technology. Since 2000, group communication scholars have developed research lines on (1) virtual/digital team communication; (2) information sharing, hidden profile, and transactive memory systems; and (3) group participation. This chapter also explores the way in which group communication scholars have become connected with other disciplines that study groups and teams. The chapter concludes with current research methods trends, including interaction analysis, multilevel modeling, and qualitative methods.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Joann Keyton

This commentary describes (1) the role of group communication research in Communication Departments and (2) reflects my personal experiences in conducting group and team research…

Abstract

This commentary describes (1) the role of group communication research in Communication Departments and (2) reflects my personal experiences in conducting group and team research with international and interdisciplinary group scholars. I describe the challenges associated with research funding, research space, participant pools, and research technology. Additionally, I address international and interdisciplinary influences (i.e., team science, university/government/industry collaboration) on communication research. This chapter concludes by identifying interdisciplinary contexts for group and team communication research including children and teens' groups, healthcare teams, and robot–human teams.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Joann Keyton

This chapter provides a definition of group as used by group communication scholars or inferred by articles published by group communication scholars. The chapter considers group…

Abstract

This chapter provides a definition of group as used by group communication scholars or inferred by articles published by group communication scholars. The chapter considers group size, group identity, group member interdependence, group goal, and group structure as fundamental to groups. Additionally, the chapter examines the distinction between the use of the group and team labels, and the role of context in defining groups.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Emily A. Paskewitz

Relationship development is required for any group working together. As members coordinate to accomplish tasks, some level of relationship is created through interaction between…

Abstract

Relationship development is required for any group working together. As members coordinate to accomplish tasks, some level of relationship is created through interaction between group members. However, most group development models focus on task accomplishment and may briefly address relational concerns. Communication research has furthered our understanding of group relationship development based on communicative changes that demonstrate emerging relationships among members. This chapter summarizes research on relationship development in groups. First, the chapter reviews research on group relational messages and relational outcomes. Second, the chapter outlines a framework for explaining group relationship development based on group interaction and development research. Four progressive stages (investigating, initiating, integrating, and interconnecting) are presented that show the communicative changes in group relationship development. Investigating focuses on testing boundaries and getting to know members, while initiating highlights how members become more direct about individual goals and handle conflict. During integrating, members shift to a group mind and tentatively form relationships with members, whereas interconnecting is a sense of we-ness among members and the use of shared group symbols. Future research directions for relational development and the four stages are presented at the end.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

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Book part
Publication date: 5 November 2021

Marshall Scott Poole, Melissa A. Dobosh and Joann Keyton

Group communication scholarship has flourished in recent years and several insightful and valuable perspectives have been articulated. This chapter will review theories and…

Abstract

Group communication scholarship has flourished in recent years and several insightful and valuable perspectives have been articulated. This chapter will review theories and perspectives on group communication that have emerged after 2000 (group participation, processual communication networks, communication and teamwork, leadership and communication, sequences and cycles in decision making and problem-solving processes, interventions to improve group performance). Some of these have been articulated formally as theories, while others are more loosely stated and present a point of view on group communication. Classical theories of group communication, including functional theory, symbolic convergence theory, structuration theory, and developmental theories were reviewed in Poole (1999) and are not covered here.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Joseph A. Bonito

Multilevel approaches are generally well suited to group communication because what people say and do in groups is a function of intra- and trans-individual mechanisms. This…

Abstract

Multilevel approaches are generally well suited to group communication because what people say and do in groups is a function of intra- and trans-individual mechanisms. This chapter first provides a brief overview of group research as a multilevel problem and then describes more modern approaches to modeling nested data using latent variable models, including multilevel structural equation modeling and latent class analysis. The chapter concludes by addressing conceptual opportunities provided by multilevel latent modeling approaches to group communication.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Torsten Reimer, Kirstin Dolick, Hayden Barber and Jeonghyun Oh

A proposal in favor of a meta-theoretical approach to the study of group communication is advanced, which offers novel questions on group communication scholarship: the study of…

Abstract

A proposal in favor of a meta-theoretical approach to the study of group communication is advanced, which offers novel questions on group communication scholarship: the study of the bounded rationality of groups and teams. The chapter focuses on methodological implications of the bounded rationality perspective for group communication research. The notion of bounded rationality comes with an invitation to analyze group communication from the vantage point of an adaptation process that involves the communication processes that are employed by groups along with characteristics of the environments in which groups are situated. The general concept of bounded rationality is introduced and several promises that this meta-theoretical lens offers to group communication scholarship are described. Three methodological signature characteristics are highlighted: the development and test of process models, the analysis and description of the ecological and social environments of groups, and the development of representative designs in the study of groups.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Stephenson J. Beck

This volume is an in-depth analysis of group communication research. By considering processual, structural, methodological, and theoretical aspects of group communication, this…

Abstract

This volume is an in-depth analysis of group communication research. By considering processual, structural, methodological, and theoretical aspects of group communication, this handbook establishes the current state of group communication scholarship. Establishing this premise is important, as the handbook concludes with a look toward our future. In doing this, the handbook not only synthesizes and critiques the current state of the field but also creates a road map for future group communication research.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

Book part
Publication date: 5 November 2021

Kay Yoon and Young Ji Kim

The characteristics of individual members and how the members are assembled in a group are critical foundations for various group processes and outcomes and often determine…

Abstract

The characteristics of individual members and how the members are assembled in a group are critical foundations for various group processes and outcomes and often determine important staffing and hiring decisions in organizations. This chapter offers an overview of the history of group composition research across multiple disciplines and identifies three distinct approaches to studying group composition with an emphasis on the role of communication. Scholars treat group composition as a cause that leads to group outcomes, a consequence that results from social and psychological processes, or a process in response to dynamic team environments. A synthesis of previous research reveals that studying group composition as a cause has dominated the field and that the role of communication in group composition has gained little attention. The chapter concludes with a set of future research directions targeting the new digital environment, the role of communication, and research methodologies with special attention to the consequence- and process-oriented approaches.

Details

The Emerald Handbook of Group and Team Communication Research
Type: Book
ISBN: 978-1-80043-501-8

Keywords

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